 
| PDC4S:\2018-2\Assertiveness Masterclass Learn how to Command Respect\1 | ||
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|  1. Course Introduction | ||
|  2. Introduction to Assertiveness | ||
|  3. Destroying Barriers to Assertive Behaviour | ||
|  4. Permanently Ingraining Assertive Behaviour | ||
|  5. Displaying Assertive Body Language | ||
|  6. Giving Impactful Constructive Criticism | ||
|  7. Practical Scenarios Examples of Assertive Behaviour | ||
|  8. Course Conclusion | ||